West Coast Auto Body, La Puente
Reviews for West Coast Auto Body, La Puente, CA
Reviews for West Coast Auto Body

We value our customers and appreciate

the testimonials

included below. Our gratitude extends to our corporate clients including the management and staff of In-N-Out Burger and the California Highway Patrol.

At West Coast Auto Body we continue to look for ways to improve our service. We are appreciate your time in taking a moment to leave a review of your recent experience on your preferred


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"West Coast Auto Body is absolutely SUPERB, in every sense of the word!! Getting in a car accident is never a fun time. Recently, I was in need of an auto body shop. The first thing that came to mind was to Yelp for one.

Having a career in Procurement, I naturally sourced it out. I attained 5 estimates and WCAB was honestly not the cheapest (they were not that far off from lowest), but I believe that you get what you pay for, in most cases.

When I was reviewing the estimates, I kept thinking of my encounter with Frank Alejo, the General Manager at WCAB. I could not get over how honest, friendly, courteous, helpful and informative he was with regards to my need at the time for car repairs and general questions. It was so refreshing to speak to him and get honest answers. Based off of this amazing first impression and the clear indication that Frank really does care about his customers, I decided to award WCAB the business.

THANK GOD I did! The job they did on my car was magnificent! Not only did my car look better than ever before, it was done in 3 days in comparison to a minimum time-frame of 1-2 weeks everywhere else. I was at a lost for words with the job Frank and the team at WCAB did on my car. This place is a well run oiled machine. The team is full of knowledgeable, friendly people who are great at communicating with you. Frank's amazingly professional and caring demeanor truly rubs off and trickles down to everyone else at WCAB. I am very fortunate and lucky that I decided to take my car here. Not only was my car repaired to perfection, but Frank and the team understand the value of "the details." It was washed and waxed. My headlights also had built up corrosion from not cleaning them over the years. Not a problem, WCAB took care of that for me as well, at no extra charge. What more can I say... Unbelievable experience! Plain and simple. Please, please do yourself a favor and only go to WCAB for your car repair needs. Frank and team will definitely take care of you. Wish I could give 10 stars for this review. West Coast Auto Body is absolutely SUPERB, in every sense of the word!" —Anthony Q., South El Monte, via Yelp

"PERFECTO! That's the job that was done on my car at West Coast Auto Body. The service was Awesome, the car paint (White Diamond Tri-Coat) was a perfect match and they had my car done with a quickness. If that's not all they shined it up with a wax and cleaning that was a perfect finish. This place a A+. Frank the owner cares about his customers, you will not be disappointed. I appreciate the awesome work done. By the way AAA insurance does work with this company." —
Debbie O., Chino

"I have been coming to Frank for 10+ years. From my first accident in high school to now making sure my kids are in safe vehicles and are running in top shape. Their employees are pretty damn awesome!! Domingo makes sure my cars stay shiny:) thanks West Coast AB!!! I have sent all my friends to see him and nobody has left his shop unhappy...ever." —Josie I., La Puente

"So once again bitter/sweet we had to use this auto body shop due to accident. I say bitter/sweet due to the accident part not that we had to come here for repairs. Frank the owner and staff including receptionist Michelle are great, professional and so efficient. I recommend this place to anyone that asks... There work is amazing,car came out looking like new BOTH times... Thanks West Coast Auto for making this so stress free and being so helpful!" —Nuria H., Baldwin Park

"My wife and I thank you for your professional service. We are very happy with the work done on our vehicles. We will surely recommend your shop to our family & friends." —Bill & Jeannine S.

"Thank you so much, Frank! for all your efforts to find the part for my car." —Jacob W.

"Thanks for your great service!" —David

"I wanted to express my thanks...Frank at West Coast Auto Body took great care of me and had my car fixed in two working days. He and his team were very professional and helped me feel good after the disaster I had with another shop." —Robert E., Diamond Bar

"I am grateful that we finally found a quality facility and group of people to work with!" —Steve S., San Gabriel

"I just wanted to take a minute and than you personally for your kindness and compassion. Especially in today's market place it is rare to see these acts of kindness. Thanks for making our employees feel extra special." —Aaron D., Puente Hills Subaru

"Just a little THANK YOU to you and your staff for everything you have done for me and my vehicle. I really appreciate it and all your kindness and friendship. Thank you so much." —Teresa G.

"My insured was very pleased with West Coast Auto Body. He said Frank and Debbie were a great help. They also helped me in providing great customer service for our insured. I just wanted to drop a note to make sure they got credit for it."
—Vladimir L., Highland Claims

"I wanna give a big shout out to West Coast auto body in City of Industry for the impressive work they did on our 2007 Subaru. I had a few unfortunate things happen to the vehicle and needed repairs quickly. I called up the appropriate people to help out with the damages, and the car was soon dropped the car off at West Coast. Frank, (General Manager) was immediately responsive to what I needed repaired. We did a walk around the vehicle and when I thought I had pointed out to him the majority of the damages, he pointed out several additional things that I had missed, which showed me he had a good eye. Then we did another quick overview of the repairs, he assured me that the vehicle would be taken care of, and I was on my way. Before I left, I also found out that the main painter who does all the Subarus at the shop owns an STI. So, it was great to know that my Subaru was in good hands. Frank kept me informed throughout the process with a few phone calls for over the course of the next two weeks which kept my mind at ease. After just 15 days, I got a call and was told the vehicle was ready to be picked up. When I arrived the following day, I found that the vehicle, which was once a little rough in some spots, now looked brand new! I was thoroughly impressed! The shop used all OEM parts and the paint is deeper and brighter in color. But more importantly, the ease, and professionalism displayed throughout the entirety of this process impressed me most of all." —Jared P., Canyon Country

Serving the four counties of Southern California: Los Angeles County, Orange County, Riverside County and San Bernardino County.

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